Promotion of Access to Information Act (PAIA) Manual

This page summarises how to request access to records held by Casia Africa (Pty) Ltd under the Promotion of Access to Information Act 2 of 2000 (PAIA). The signed PAIA manual (PDF) is the full, authoritative document — download it below.

Private body

Full legal name: Casia Africa (Pty) Ltd
Registration number: 2025/009960/07
Physical address: First Floor, 353 Festival Street, Hatfield, Pretoria
Website: https://casia.africa

Information Officer

Information Officer email: privacy@casia.africa
General enquiries: hello@casia.africa
Legal notices: legal@casia.africa

How to request

Submit a PAIA request in writing to privacy@casia.africa (or as set out in the signed manual), describing the records sought and your capacity to request them.
Use the forms and fee structure in the signed PAIA manual PDF where applicable.
Casia will respond within the timeframes required by PAIA.

If anything on this page differs from the signed PAIA manual PDF, the signed PDF prevails.